Eloise Necklace

• We offer free shipping on U.S orders over $50 and international orders over $100.
• Your order will be handled and shipped within 1-3 days of your purchase, except weekends and US holidays.
• Order delivery:
  Standard - 3-7 business days after order dispatch.
  Priority - 2-3 business days after order dispatch.
• International orders will take 9-14 business to arrive, depending on the country. 
• All carrier delivery timelines are estimates and are not guaranteed. 
• We accept returns within 30 days of purchase
• Items purchased under Sale section are not returnable
• For full shipping and return policy, please check out here.

All our jewelry is made of surgical level 316 stainless steel. 316 stainless steel jewelry excels due to its waterproof resilience, tarnish-free composition, and hypoallergenic nature, making it an enduring choice that withstands moisture, retains its luster, and caters to those with sensitive skin.

Our jewelry is tarnish resistant, waterproof, hypoallergenic and requires low maintenance.

To best take care of your jewelry, please follow the below recommendations:

• When the jewelry gets wet or dirty, clean it with a dry cloth and leave it to air dry
• Store jewelry in our brand pouch to avoid scratching 
• Avoid direct contact with chemicals (lotions, perfumes, etc.)
• Learn more about the jewelry material and care here.

We stand by all our jewelry so if you have any issues with a piece you have purchased, we will replace it for you within 1 year of purchase.

Email hello@byoujewel.com for more details. For full warranty policy, please check here.