We offer free shipping on domestic orders over $50 and international orders over $100.
Your order will be handled and shipped within 1-3 days of your purchase, except weekends and US holidays.
Order delivery:
USPS Standard - 3-7 business days after order dispatch.
USPS Priority - 2-3 business days after order dispatch.
International orders will take 9-14 business to arrive, depending on the country.
All carrier delivery timelines are estimates and are not guaranteed.
We offer free return for all U.S. orders
Items purchased under Sale section are not returnable
For full shipping and return policy, please check out here.
Jewelry Care
Our jewelry is tarnish resistant, waterproof and hypoallergenic. It requires low maintenance. To best take care of your jewelry, please follow the below recommendations:
When the jewelry gets wet or dirty, clean it with a dry cloth and leave it to air dry
Store jewelry separately to avoid scratching
Avoid direct contact with chemicals (lotions, perfumes, etc.)
Warranty
We stand by all our jewelry so if you have any issues with a piece you have purchased, we will replace it for you within 1 year of purchase.
Email hello@byoujewel.com for more details. For full warranty policy, please check here.